If you’ve ever been a member of a work community, you’ve probably experienced the things that have gone unsaid. These are the unspoken frustrations, the ideas that are never shared, and the thoughts and feelings that get pushed to the wayside for fear of receiving a negative reaction from management or other coworkers. 

The problem with the unsaid lies in the unfulfilled potential and building resentment. When people feel like their ideas aren’t being heard and their annoyances aren’t important, they become disengaged. We’ve talked about lack of engagement in this blog before, but it’s important to reiterate the importance of having a workforce that’s excited and enthusiastic about their day to day activities. Otherwise, the quality of the product or service is likely to drop.

Now if you’re a leader, you might be wondering how to address the unsaid. What would that look like in a meeting? A free-for-all of negativity and harsh...