Customer Service Representative with Chester County Fuel

Description

Do you enjoy helping people, solving problems, and keeping things running smoothly in a fast-paced environment?

Chester County Fuel is looking for a Customer Service Representative who thrives on delivering exceptional customer experiences while supporting the daily operations of a growing, family-owned company. If you’re organized, proactive, and enjoy making a difference every day, we’d love to meet you!

What We Offer

• $45,700 – $52,000 annual salary
• Medical and dental insurance
• Disability insurance
• 401(k) with company match
• Paid Time Off
• 6 paid holidays annually
• Supportive, family-oriented work environment
• Long-term stability with growth opportunities

Responsibilities

• Handle high-volume calls and provide prompt customer support
• Schedule fuel deliveries and service appointments efficiently
• Manage customer accounts, billing, and payment processing
• Maintain accurate records, databases, and customer information
• Administer pricing programs, renewals, and service contracts
• Support special projects and process improvement initiatives

Qualifications

• High school diploma required
• HVAC experience is a plus
• Strong communication and customer service skills
• Highly organized with the ability to multitask in a fast-paced setting
• Tech-savvy with the ability to quickly learn new systems
• Proficient in Microsoft Office (Excel and Word preferred)

Compensation

$47,000 – $52,000/year

About Chester County Fuel

Chester County Fuel is a trusted, family-owned heating and cooling company built on reliability, responsiveness, and lasting customer relationships. We combine hands-on service with a people-first approach where every team member plays a real role in our success.

We’re growing steadily while keeping our close-knit culture. Fast decisions, meaningful work, and a team that supports one another every day.