The Kotlarz Group is seeking an Transaction Coordinator who can elevate the client experience while keeping operations organized and efficient.
This position plays a key role in ensuring clients feel informed, supported, and confident throughout every stage of service.
The Client Care Coordinator plays a key role in supporting agents and ensuring clients feel informed, supported, and valued throughout their real estate journey.
You will be the primary point of contact for clients once they are under contract, managing communication, coordinating details, and creating a smooth, stress‑free experience.
What We Offer
- Base Salary: $55,000–$65,000 annually
- Health benefits
- Paid time off
- Performance incentives and career growth
Responsibilities
- Lead day‑to‑day client service operations
- Track timelines and ensure tasks stay on schedule
- Maintain accurate records and database systems
- Address client questions and resolve issues promptly
- Coordinate with vendors and internal departments
- Identify gaps and implement service improvements
Qualifications
- 3+ years managing client‑facing functions is preferred
- Clear and confident communicator
- Strong organizational skills
- Comfortable using CRM and other softwares
- Solution‑oriented mindset
- Ability to manage multiple priorities
Compensation
$55,000 – $65,000 base salary
About The Kotlarz Group
The Kotlarz Group is a high‑performing real estate team dedicated to delivering consistent results and meaningful client relationships. We operate with accountability, teamwork, and a commitment to excellence in every interaction.